On Studying Organizational Cultures: Diagnosis and by Majken Schultz

By Majken Schultz

Publication via Schultz, Majken

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Without a group there can be no culture and without some shared assumptions, some minimal degree of culture, we are really talking only about an aggregate of people, not a group (Schein, 1992:52). No matter which functions of internal integration and external adaptation dominate the development of cultural assumptions, the members of the organization will over time share a common view of the world, given they have the opportunity to interact and exchange organizational experience. The Levels of Culture An understanding of the organizational culture is necessary for 'an understanding of the mysterious and seemingly irrational things that go on in human systems' (Schein, 1985a:4).

The lack of result measurements does not prevent greater attention being directed to correction of the applied means. Typically, the correction takes place because one has the feeling that the means do not work according to their intent. This may be because the political attention has changed which may necessitate correction of previous means, or because the re- 38 Chapter 2: A Functionalist Perspective sources for a certain type of activity dry up. No formal procedures for external feed-back and correction have been developed.

44 Chapter 3: Functionalist Diagnosis of Organizational Culture Where no reference is given in the following chapters, quotations refer to statements made by members of the organization. By agreement with the organization, only a few illustrative statements are quoted. Artifacts and Values in a Department Means is a central problem area in the department because the maintenance and improvement of the existing means are viewed as prerequisites for getting the organization moving. Thus, the culture of the organization includes its members' consensus on issues like: One can have ambiguous goals, but one must agree on how to design, finance, build, and sell the good or service if anything is to happend at all.

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