On the Nature of Effective CIO/CEO Communication: Evidence by Alexander Hütter, Thomas Arnitz, René Riedl

By Alexander Hütter, Thomas Arnitz, René Riedl

This publication examines the effectiveness of communique among leader info officer (CIO) and leader government officer (CEO) and its influence at the function of knowledge know-how (IT) in a firm. The booklet is empirically in response to interviews with CIO/CEO pairs from twelve enterprises within the production and retail industries. It examines how CIOs and CEOs can in attaining effectiveness of their conversation, together with insights into antecedents and effects of verbal exchange effectiveness. in keeping with the interview information the authors advance a CIO/CEO verbal exchange version with which CIOs and CEOs can achieve new insights into the potency in their interactions, most likely leading to greater degrees of shared realizing in regards to the position of IT of their organization.

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Additional resources for On the Nature of Effective CIO/CEO Communication: Evidence from an Interview Study

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Electronic data processing is a utility, like a car, where I start the engine and drive off. (CEO, Company H) However, in most cases the CIOs are satisfied with the amount of time that they have to discuss IT issues with their CEOs. Moreover, the data of our sample shows that most CIOs can contact their CEOs at any time if an urgent decision has to be made, as the following examples indicate: On the Nature of Effective CIO/CEO Communication: Evidence … 30 When there are any problems, I can always contact the CEO, also when an urgent decision must be made.

35(2), 487–504 (2011) 4. : The influence of business managers’ IT competence on championing IT. Inf. Syst. Res. 14(4), 317–336 (2003) 5. : Does mutuality matter? Examining the bilateral nature and effects of CEO-CIO mutual understanding. J. Strateg. Inf. Syst. 25(2), 104–126 (2016) 6. : Competence in Communication: A Multidisciplinary Approach. Sage Publications, Beverly Hills (2016) 7. : Business Research Methods, 3rd edn. Oxford University Press, New York (2011) 8. : Antecedents and outcomes of strategic IS alignment: an empirical investigation.

Syst. Res. 10(4), 304–327 (1999) 3. : CIO reporting structure, strategic positioning, and firm performance. MIS Q. 35(2), 487–504 (2011) 4. : The influence of business managers’ IT competence on championing IT. Inf. Syst. Res. 14(4), 317–336 (2003) 5. : Does mutuality matter? Examining the bilateral nature and effects of CEO-CIO mutual understanding. J. Strateg. Inf. Syst. 25(2), 104–126 (2016) 6. : Competence in Communication: A Multidisciplinary Approach. Sage Publications, Beverly Hills (2016) 7.

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